The Hush Post | 6:10 pm | One-minute read
A Zomato customer from Jabalpur ordered food and wanted it to be delivered by a Hindu rider. However, the company declined to accept the customer’s preference on the basis of religion. The customer asked for cancellation of the order and also wanted a refund. On Twitter, the customer claimed that Zomato had not processed a refund after canceling of order.
After this incident, the company, on its official Twitter handle, quoted the customer’s tweet and said, “Food doesn’t have a religion. It is a religion.”
Also, the founder of the company, Deepinder Goyal joined the conversation and clarified that Zomato doesn’t support religious discrimination.
Deepinder Goyal tweeted, “We are proud of the idea of India- and the diversity of our esteemed customers and partners. We aren’t sorry to lose any business that comes in the way of our values.”
We are proud of the idea of India – and the diversity of our esteemed customers and partners. We aren’t sorry to lose any business that comes in the way of our values. ?? https://t.co/cgSIW2ow9B
— Deepinder Goyal (@deepigoyal) July 31, 2019
A similar incident happened last year with online taxi providers Ola when a customer complained that he would not travel with a Muslim driver working with Ola.
Opposing the customer’s request on the basis of religious preference, Ola tweeted, “Ola, like our country, is a secular platform, and we don’t discriminate our driver partners or customers basis their caste, religion, gender or creed. We urge all our customers and driving partners to treat each other with respect at all times.”