The Hush Post: The fast food chain KFC was forced to temporarily shut down many of its restaurants in the United Kingdom after a logistics failure. About 800 of the company’s roughly 900 locations in Britain were closed as of midday on Monday.
KFC said chicken shortage had been caused by a “couple of teething problems” with its new delivery partner, DHL. “We won’t compromise on quality, so no deliveries has meant some of our restaurants are closed, and others are operating a limited menu, or shortened hours,” KFC said in a statement.
“The chicken crossed the road, just not to our restaurants,” KFC’s United Kingdom and Ireland outfit tweeted in a lighter vein on Twitter. The most recent tweet says: Some chickens have now crossed the road, the rest are waiting at the Pelican crossing..” The KFC has set up a page on the website to inform customers the restaurants which are open and serving.
DHL acknowledged that a number of its deliveries had been “incomplete or delayed” because of “operational issues.” The logistics company said it was working with KFC to solve the problem. KFC switched suppliers from Bidvest Logistics to DHL last Wednesday.
In October last year when DHL had announced that it had won the KFC contract alongside logistics firm QSL, it had promised to “re-write the rule book and set a new benchmark for delivering fresh products to KFC in a sustainable way.”