Leadership Style and Management

The Hush Post,Ludhiana

Nibedita is the Associate Director of a non-profit agency “XYZ Foundation” that provides assistance to children and families of defence at Adampur Army Station. She is the head of a department that focuses on evaluating the skill-building programs the agency provides to families. She reports directly to the agency leadership. As a whole, the agency has been cautious in hiring this year because of increased competition for federal grant funding. However, they have also suffered high staff turnover. Two directors have left, as well as three key research staff, and one staff person from the finance department.
Nibedita has a demanding schedule that requires frequent travel; however she supervises two managers, who in turn are responsible for ten staff members each. Both managers have been appointed within the last three months.

Manager 1: Raina has a specific background in research. She manages staffs that provide research support to another department that delivers behavioral health services to youth. Raisa supports her staff and is very organized; however, she often takes a very black and white view of issues. Raisa is very motivated, driven, and expects the same from her staff.
Manager 2: Shamita has a strong background in social science research and evaluation. She manages staff that work on different projects within the agency. She is known as problem solver and is extremely supportive of her staff. She is very organized and has a wealth of experience in evaluation of family services. Naira is very capable and can sometimes take on too much.
The managers are sensing that staffs are becoming over-worked as everyone takes on increased responsibilities due to high staff turnover. Staffs have also mentioned that Nibedita’s “glass half-empty” conversation style leaves them feeling dejected. In addition, Nibedita has not shared budgets with her managers, so they are having difficulty appropriately allocating work to staff. Nibedita said she has not received sufficient information from the finance department to complete the budgets. The finance department said they have sent her all the information they have available.
As staffs become distressed, the managers are becoming frustrated. They feel like they are unable to advocate for their staff or problem solve without key information like the departmental budget.